Comparative Analysis of IndoBERT and Classic Machine Learning Models for Sentiment Classification of Education Policy on Social Media X

Leadership changes provide an opportunity for new education policies, generating complex public opinions on social media X that often contain implicit sentiments like satire, making automated analysis challenging. This study aims to address this challenge by conducting a comparative analysis to evaluate the effectiveness of the IndoBERT model in capturing nuanced, implicit sentiments compared to traditional machine learning classifiers (SVM, Naïve Bayes, Logistic Regression, KNN, and Random Forest). This research utilized a dataset of Indonesian-language tweets, collected via crawling. Data was pre-processed (cleaning, case folding, etc.) and labeled (positive/negative) using a hybrid Lexicon-LLM approach. The TF-IDF technique was used for feature extraction for the machine learning models, while IndoBERT used its internal tokenization. Models were evaluated using accuracy, precision, recall, and F1-score. The results showed that the IndoBERT model performed best with an accuracy score of 97%, significantly outperforming the other best machine learning models, namely Random Forest 95% and SVM 95%. This study concludes that the IndoBERT model is a superior and more robust solution for analyzing nuanced public sentiment on educational policies, demonstrating a greater ability to understand complex context and implicit language compared to traditional TF-IDF-based methods.