Public Crisis Management as Operational Risk Management in the Public Administration Domain

Evidence for PracticeA. Issues: operational risk, resource security and business continuity constitute a joint triad that pragmatically captures the essence of challenges related to the variability of the conditions involved in the provision of public services by or on behalf of public administration (so-called social logistics).The concept of the triad is used to emphasize that in practice these three issues are inseparable.Operational risk is assessed to determine the nature and scale of threats and vulnerabilities.This assessment shows how and to what extent security can be guaranted and the business continuity plans complement the safeguards.This concept is described in [1].The practical classification of operational risk types is given in the same publication.Its criteria integrate resource and process approaches in management as well as supporting risk analysis, which means that based on the types of risk indicated in it, one can be assured that the analysis is complete, i.e. that no significant aspect of threats and risks has been omitted. B.To monitor risk, using a four-layer learning approach, integrating four management concepts (this approach is described in [2] is suggested.These are, starting from the basic level: a) Organizational layer (strategy, structure, audit) -perspective of system management theory, Crimson