Emotional Artificial Intelligence (AI) in Cultural Marketing – Creative Methods in Studying Consumer Behavior

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Authors: Irina-Constanța THEODORU, I. Postolachi
Cited by: 0

Abstract

This article introduces a research framework for studying emotional artificial intelligence (AI) used to create marketing content and the behaviour of cultural events consumers. The research we propose would assess consumer responses to AI-generated content, employing models such as the Six Emotional Dimension and the Technology Acceptance Model. We propose a mixed-methods approach: interviews, eye-tracking, experimental exposure, and social media analysis. Key objectives would include comparing perceptions of AI- and human-generated content and examining generational responses in cultural contexts. The findings aim to provide insights for cultural organizations to improve promotional effectiveness by integrating Emotional AI into marketing strategies.

Fields of Study & Subjects

AI in Service Interactions Digital Marketing and Social Media Consumer Behavior in Brand Consumption and Identification

Publication details

Journal / source
Bulletin of the Transilvania University of Brasov Series V Economic Sciences
Pages
59–72
Publication date
13 January 2026
Language
EN