Ai-Driven Personalization using LLMS and SLMS for Hyper Personalization in B2b and B2c Marketing: Challenges and Future Directions

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Authors: Dan Voinescu
Cited by: 0

Abstract

This paper presents a review of the current landscape of AI-driven personalization in B2B and B2C marketing, highlighting key challenges such as integration of LLMS and SLMS models into existing systems, scalability and performance issues, ensuring accuracy and relevance in recommendations. Future directions emphasize model efficiency, seamless integration, and ethical AI practices ensuring transparency, fairness, and data privacy. This paper conducts a theoretical meta-analysis (integrative literature review) to gather and synthesize findings from a broad range of studies on AI-driven personalization in marketing.

Fields of Study & Subjects

AI in Service Interactions Recommender Systems and Techniques Digital Marketing and Social Media

Publication details

Journal / source
Bulletin of the Transilvania University of Brasov Series V Economic Sciences
Pages
73–82
Publication date
13 January 2026
Language
EN