The influence of university brand personality on students’ identification and supportive intention in Vietnam
Abstract
University branding has become a crucial strategy for attracting valuable resources and increasing student enrollment. Developing expected brand personalities can enhance institutions’ appeal and students’ positive behaviours/attitudes. The study employed a questionnaire survey to collect evaluations from 396 Vietnamese students regarding the relationships among university brand personality (UBP), university brand respect (UBR), student-university identification, and students’ intentions to support their university after graduation. The results indicate that UBP has a positive yet modest impact on students’ identification and supportive intentions. UBR has a much greater positive effect on these variables. UBR mediates UBP's influence on the other variables. The study offers recommendations for future research and managerial implications for developing brand personalities, values, and performance that resonate with students.
Fields of Study & Subjects
Consumer Behavior in Brand Consumption and Identification
Customer Service Quality and Loyalty
Corporate Identity and Reputation
Publication details
- Journal / source
- Journal of Interdisciplinary Studies in Education
- Publisher
- STAR Scholars Network
- Volume
- 15
- Issue
- 5
- Pages
- 29–50
- Publication date
- 5 July 2026