Modern Directions of Artificial Intelligence Development and Its Application in an Organization’s Marketing Activities
Abstract
The article examines current trends in the development of artificial intelligence technologies and analyzes their practical application in the marketing activities of organizations. The relevance of the study is driven by the rapid development of digital technologies, the projected growth of the global AI market in marketing to USD 107.5 billion by 2028, and the need to adapt marketing strategies to new business conditions in the era of the Fourth Industrial Revolution. The aim of the article is to explore the current directions of artificial intelligence development and to systematize approaches to its application in organizations’ marketing activities. In the course of the research, methods of analysis and synthesis were used to study the theoretical foundations of artificial intelligence and marketing activities, the method of systematization was applied to organize AI tools according to marketing functional areas, comparative analysis was employed to identify the advantages and challenges of implementing AI technologies, the tabular method was used to visually present the results, and the generalization method was used to formulate conclusions. The information base consists of scientific works published in leading professional journals and analytical reports from consulting firms. The key areas of AI technology development have been identified: machine learning, deep learning, natural language processing, computer vision, and generative artificial intelligence. The advantages of using intelligent systems in marketing have been characterized: increasing targeting efficiency by 30–50%, boosting conversion by 15–30%, reducing content creation time by 60–80%, and lowering customer acquisition costs by 20–40%. A systematization of the main artificial intelligence tools was carried out across six functional areas of marketing: consumer analysis, personalization, content marketing, advertising campaigns, customer service, analytics, and forecasting. The prospects for further development of AI technologies in the context of marketing digitalization are substantiated: deeper integration of various technologies, development of Edge AI and federated learning, improvement of generative models, implementation of explainable AI, and development of agent systems. The practical significance of the results lies in their potential use for forming strategies to implement artificial intelligence in the marketing activities of organizations across different economic sectors and scales.
Fields of Study & Subjects
AI in Service Interactions
Artificial Intelligence Applications
Marketing and Advertising Strategies
Publication details
- Journal / source
- THE PROBLEMS OF ECONOMY
- Volume
- 4
- Issue
- 66
- Pages
- 246–253
- Publication date
- 1 February 2026
- Language
- EN