Formation and Implementation of an Enterprise Internal Consulting System: The Managerial and Methodological Aspects

The article examines the managerial and methodological aspects of forming and implementing an enterprise internal consulting system under conditions of increasing complexity of management processes, dynamism of the external environment, and rising uncertainty. The study substantiates viewing internal consulting not as a supplementary management function but as an integrated component of the enterprise management system, aimed at supporting managerial decision-making, facilitating organizational changes, and enhancing adaptability. The theoretical and methodological principles of forming an internal consulting system based on the combination of systemic, process, and institutional approaches are revealed. An interpretation of internal consulting as an open management system that ensures the coordination of managerial decisions at the strategic, tactical, and operational levels is proposed. The main elements of the management mechanism for forming an internal consulting system have been identified, including the institutionalization of consulting activities, organizational models for their implementation, and the processes of planning, coordination, and control of consulting operations. Special attention is paid to the process-algorithmic model for implementing internal consulting, which is presented as a process-algorithmic model encompassing initiation, diagnostics, development of managerial decisions, their implementation, and evaluation of effectiveness. The need for a comprehensive assessment of the internal consulting system’s performance has been substantiated, taking into account managerial, organizational, and economic outcomes, as well as use of feedback mechanisms to adjust consulting approaches. The results obtained provide a theoretical and methodological basis for further development of internal consulting as an institutionally significant element of the modern enterprise management system.