Fostering feedback literacy by scaffolding self-regulated feedback: a comparative study of GenAI and human peers

Student feedback literacy is vital for effective use of feedback. While traditional peer review activities provide opportunities for students to practice giving and receiving feedback, their effectiveness is sometimes undermined because of interpersonal factors, such as friendship and psychological safety. Generative artificial intelligence (GenAI) offers a promising new avenue by providing adaptive and instant feedback; however, its effectiveness compared to traditional peer interaction and the underlying mechanisms remain underexplored and warrant further investigation. This study used a mixed-methods design with first-year undergraduates to explore the effect of GenAI and human peer feedback on student feedback literacy development. The study also analyzed the role of students’ self-regulated learning (SRL) as a mechanism explaining how these two feedback sources contribute to enhancing feedback literacy. The results revealed that GenAI yielded a small but significant improvement in developing feedback literacy compared to human peers. Qualitative analysis clarified this finding by uncovering behavioral differences between the two groups, highlighting GenAI’s specific support for the SRL process, especially in goal setting, planning, critical evaluation, and immediate self-reflection. These findings suggest that GenAI is powerful in fostering feedback literacy because it facilitates self-regulatory behaviors essential for effective interaction with feedback. Educators can strategically integrate GenAI in classroom activities to scaffold self-regulatory behaviors, fostering student feedback literacy development.