Trust and heterogeneity in GAI adoption: an integrated TAM–UTAUT–trust model among Chinese K−12 teachers
Abstract
Background Generative artificial intelligence is reshaping K-12 education, yet teachers' adoption remains unbalanced and under-researched. This study integrates TAM, UTAUT, and Perceived Trust Theory to construct an adoption model for K-12 teachers' GAI adoption intention. Methods A survey of 443 K-12 teachers from 16 prefecture-level cities in Shandong Province was conducted. PLS-SEM with bootstrapping (5,000 resamples) was employed to test direct, mediating, and moderating effects. Results Performance expectancy, perceived trust, and facilitating conditions significantly predicted perceived ease of use. Effort expectancy showed a marginal positive effect on ease of use but a significant negative effect on usefulness. Perceived ease of use and usefulness positively predicted attitude, which in turn drove adoption intention ( β = 0.678, p < 0.001). A chain mediating path of “perceived ease of use → perceived usefulness → attitude” was confirmed. Moderating effects of demographic characteristics were path-specific and limited. Conclusion Attitude serves as the critical hub connecting rational cognition to behavioral intention. Effort expectancy exhibits a dual effect specific to K-12 educational contexts. Differentiated support strategies are needed for teachers of varying backgrounds.
Fields of Study & Subjects
AI in Service Interactions
Cognitive Abilities and Testing
Technology Adoption and User Behaviour
Publication details
- Journal / source
- Frontiers in Education
- Publisher
- Frontiers Media SA
- Volume
- 11
- Publication date
- 5 June 2026
- Language
- EN