Unpacking the effects of brand authenticity on consumer trust and loyalty in nutrition: a psychological perspective

Read full text
Authors: Menghao Lyu, Shikai Wang, Jinwei Zhang
Cited by: 5
References: 20

Abstract

Background: Brand authenticity plays a crucial role in shaping consumer evaluations in nutrition markets, where product claims are difficult to verify and consumers rely heavily on trust. Objective: The research investigates the influence of perceived brand authenticity on consumer trust and loyalty, and also examines the mediating role of perceived sincerity, self-congruence, and emotional attachment in that connection. Method: Using survey data from 300 consumers, the measurement and structural models were validated through Confirmatory Factor Analysis (CFA) and Structural Equation Modelling (SEM) with bootstrapped indirect effects. Results: < 0.001). The indirect effect of authenticity on loyalty through trust was significant, indicating full mediation. Additional indirect pathways by sincerity, self-congruence, and emotional attachment were also supported. Conclusion: These findings clarify the cognitive and affective mechanisms linking brand authenticity to trust and loyalty in nutrition branding, offering strategic insights for managers aiming to strengthen long-term consumer relationships. In this way, the study addresses the trust and authenticity nexus during nutrition branding and demonstrates how to credibly and systematically approach brand storytelling in critical health issues.

Fields of Study & Subjects

Consumer Behavior in Brand Consumption and Identification Customer Service Quality and Loyalty Sensory Analysis and Statistical Methods

Publication details

Journal / source
Frontiers in Nutrition
Publisher
Frontiers Media SA
Volume
12
Pages
1731800–1731800
Publication date
9 January 2026
Language
EN