Employee Well-Being, Job Satisfaction and Organizational Performance: An Integrative Review Through the Lens of Industry 5.0

The transition from Industry 4.0 to Industry 5.0 represents a shift toward human-centric work systems that prioritize employee well-being and meaningful human–technology collaboration. Research examining employee well-being, job satisfaction, and organizational performance in Industry 5.0 contexts remains conceptually fragmented and methodologically heterogeneous, limiting cumulative theoretical development. This study addresses how fragmented insights on employee well-being, job satisfaction, and organizational performance can be conceptually integrated through a human-centric operational excellence perspective. Accordingly, an integrative review was conducted using PRISMA 2020-guided screening and reporting procedures, resulting in a final sample of 84 peer-reviewed studies published between 2015 and 2025. The literature was analyzed through inductive thematic synthesis to identify recurring patterns, tensions, and conceptual configurations within digitally mediated work environments. The findings indicate that employee well-being and job satisfaction Industry 5.0 contexts are multidimensional, dynamic, and frequently paradoxical: digital technologies simultaneously function as enablers of autonomy, meaningful work, and cognitive support while also generating technostress, algorithmic control, and cognitive overload. Relationships between well-being, satisfaction, and performance appear non-linear and context-dependent, with high performance sometimes coexisting with employee strain. In this sense, this study contributes to the Industry 5.0 literature by advancing human-centric operational excellence (HCOE) as an interpretive lens for reconciling human–technology tensions without presuming linear causal relationships.