From Immersion to Purchase: How Live Streaming Catalyzes Impulse Buying Among Consumers

Read full text
Authors: Yu Wang, Huanchen Tang, J. ZHANG, Yubo Wang, Xiaodong Liu
Cited by: 2
References: 28

Abstract

Under the rapid development of live commerce, impulse buying has become a core consumption phenomenon, yet its psychological triggering pathways across different consumer groups remain to be fully elucidated. Drawing on the S–O–R framework, this study conceptualizes live-stream interactivity, novelty, and streamer attractiveness as external “stimuli,” and positions immersive experience as the core “organism” mechanism, thereby constructing and testing an integrated “stimulus–experience–response (impulse buying intention)” model. Using a mixed-method approach that combines structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA), the results show that all three live-stream features significantly enhance impulse buying intention, primarily by strengthening immersive experience, with immersion exerting a significant partial mediating effect. Moreover, consumers’ loneliness significantly amplifies the indirect effect of live-stream features on impulse buying via immersive experience. The fsQCA further uncovers multiple equivalent pathways leading to high impulse buying intention, including a strong-experience pattern centered on “streamer attractiveness + immersive experience,” as well as a social compensation pattern centered on “high interactivity + high loneliness.” This study provides a testable theoretical framework, actionable operational strategies, and sustainable ethical guidance for live commerce, offering a pathway for the industry to achieve a “high experience × high conversion × high well-being” triple-win outcome.

Fields of Study & Subjects

Consumer Retail Behavior Studies Advanced Technologies in Various Fields Technology Adoption and User Behaviour

Publication details

Journal / source
Journal of theoretical and applied electronic commerce research
Publisher
MDPI AG
Volume
21
Issue
2
Pages
68–68
Publication date
20 February 2026
Language
EN