Determinants of Public Transport Choice in Łódź: Reasons for Use and Incentives for Non-Users

Public transport is a critical instrument for mitigating traffic congestion, reducing environmental pollution, and promoting social inclusion in urban areas. This study presents the results of a quantitative survey conducted among 406 residents of Łódź, Poland, aimed at identifying the determinants of public transport use and the factors influencing modal choices. The findings indicate that 89% of respondents had used public transport within the past three years, with over half reporting the use of both buses and trams. However, public transport is predominantly chosen out of necessity rather than preference, driven by limited access to private vehicles, absence of a driver’s license, or the high costs of car ownership. Environmental considerations and service quality factors play a comparatively minor role. User satisfaction with public transport services in Łódź is moderate, and current users express limited intention to increase their usage or actively recommend the system, suggesting constrained potential for demand growth. In contrast, non-users declare a willingness to shift to public transport if travel costs are reduced and service quality is improved. Measures aimed at restricting private car use demonstrate limited motivational impact, whereas enhancing the reliability, accessibility, and affordability of public transport emerges as the most effective strategy. Methodologically, the study contributes by combining bibliometric mapping with quantitative survey analysis, providing a replicable framework for assessing urban mobility determinants in other cities with similar socio-economic and transport contexts.