PERAN MEDIASI PENDIDIKAN DAN MASA JABATAN TERHADAP KINERJA KARYAWAN HOTEL GRAND SAHID JAYA

The factors influencing employee performance are a major concern for businesses in an increasingly dynamic workplace. Length of service and level of education are key factors in enhancing workforce productivity. This study aims to determine the significant effect of education level and length of service on employee performance, both partially and simultaneously, among the employees of Grand Sahid Jaya Hotel Jakarta. The research design is causal, using primary data obtained from questionnaires. The population in this study consists of all 50 employees. The data analysis technique used in this study is the questionnaire method, with data processing using SPSS Version 28 statistical software. The results indicate that both education level and length of service significantly affect employee performance, both partially and simultaneously.