MUSLIM-FRIENDLY RESTAURANTS: A CRITICAL REVIEW FROM A MUAMALAT PERSPECTIVE

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Authors: Muhammad Saiful Islam Ismail, Syaimak Ismail, Ahmad Afiq Irshad Omar, Aemy Aziz, Suheil Che Sobry, Ahmad Harith Ashrofie Hanafi, Muhammad Khairul Zharif Nor A’zam, Mohd Zhafri Mohd Zukhi
Cited by: 1
References: 4

Abstract

The rapid expansion of the global halal food industry has significantly increased the number of Muslim-friendly restaurants in both Muslim-majority and minority markets. Existing studies show that halal certification, Islamic service quality, and Muslim-friendly hospitality attributes consumer trust, satisfaction, and loyalty. However, most research conceptualizes Muslim-friendly restaurants primarily from marketing and consumer behaviour perspectives. As a result, halal compliance is often evaluated mainly through certification status and customer perception, rather than through a broader Islamic ethical framework. This study addresses this gap by examining Muslim-friendly restaurant practices through the lens of Islamic commercial jurisprudence (Muamalat). In particular, the study investigates how restaurant operations reflect key Muamalat principles, including justice (ʿadl), transparency (bayan), avoidance of deception (tadlis), avoidance of excessive uncertainty (gharar), and protection of wealth (ḥifẓ al-mal). This study employs a qualitative conceptual research design through library research past studies on Muslim friendly in aspect of hospitality, ethical branding, and supply chain. The analysis indicates that current halal governance mechanisms primarily emphasize technical compliance, such as ingredient permissibility and supply chain integrity, while broader ethical dimensions of commercial conduct receive limited attention. Consequently, this study proposes a Muamalat-based conceptual framework linking Islamic ethical principles to restaurant operational practices and consumer outcomes. The framework highlights how ethical governance practices including fair pricing, transparent menu disclosure, ethical staff management, and halal supply chain integrity can strengthen consumer trust, satisfaction, loyalty, and perceived halal integrity.

Fields of Study & Subjects

Halal products and consumer behavior Customer Service Quality and Loyalty Food Waste Reduction and Sustainability

Publication details

Journal / source
Advanced International Journal of Business Entrepreneurship and SMEs
Publisher
Global Academic Excellence (M) Sdn Bhd
Volume
8
Issue
27
Pages
771–771
Publication date
31 March 2026