Gen Alpha Brand Loyalty Theory

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Authors: Saurav Kumar
Cited by: 1

Abstract

Purpose: The main aim of this research is a discussion on Gen Alpha brand loyalty and Gen Alpha consumer behavior.Design/Methodology/Approach: Gen Alpha brand loyalty theory was developed by Saurav Kumar."Gen Alpha brand loyalty theory by Saurav Kumar states that Gen Alpha stay loyal to brands that mirror their self-image, that is, how they see themselves or aspire to be seen".Gen Alpha are socially aware, gender-inclusive, eco-conscious, and tech-forward.Saurav Kumar further explains Eco-friendly packaging, gender-neutral messaging, and organic products build trust, while shallow cause marketing or greenwashing leads to instant rejection.According to Saurav Kumar "Authenticity is the new currency of loyalty".Gen Alpha represents a new frontier, being the first cohort born entirely in the 21st century and the third millennium, predominantly as children of Millennials.They are often referred to as "Digital Natives 2.0" because Gen Alpha has never known a world without instant answers, AI assistants, and deeply immersive technological experiences.Findings: Gen Alpha expects brands to maintain a strong, unified presence across multiple platforms.As they grow, their access to devices will rival that of adults, making it essential for brands to create seamless experiences from social media to emerging technologies like virtual reality.While identifying the right tech investments is a complex challenge, ensuring consistent relevance across all digital touchpoints is crucial for engaging this evolving generation of consumers.For brands, this serves as a wake-up call.Communicating with Gen Alpha requires more than just a digital-first approach-it demands messaging that aligns with their values and expectations.Originality Value: Gen Alpha are socially aware, gender-inclusive, eco-conscious, and techforward.Saurav Kumar further explains Eco-friendly packaging, gender-neutral messaging, and organic products build trust, while shallow cause marketing or greenwashing leads to instant rejection.According to Saurav Kumar "Authenticity is the new currency of loyalty".

Fields of Study & Subjects

Consumer Behavior in Brand Consumption and Identification Customer Service Quality and Loyalty Corporate Identity and Reputation

Publication details

Journal / source
International Journal of Finance Insurance and Risk Management
Publisher
ISMA SYC INT
Volume
16
Issue
Issue 1
Pages
44–55
Publication date
1 February 2026