Artificial Intelligence as a Catalyst for Personalization and Innovation in Social Media Marketing

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Authors: Ancilla A., Dhanalakshmi S.
Cited by: 0

Abstract

Artificial Intelligence (AI) has emerged as a transformative force in social media marketing, enabling organizations to deliver highly personalized content and foster innovative engagement strategies. With the rapid growth of digital platforms and data-driven technologies, businesses increasingly rely on AI-powered tools to analyze consumer behavior, predict preferences, and enhance customer experiences. This paper examines the role of Artificial Intelligence as a catalyst for personalization and innovation in social media marketing. It explores how AI applications such as machine learning algorithms, chatbots, recommendation systems, and predictive analytics support targeted communication, real-time interaction, and creative marketing practices. The study also discusses the benefits of AI-driven marketing in terms of efficiency, customer engagement, and competitive advantage, while highlighting key challenges related to data privacy, ethical concerns, and technological dependency. The paper concludes by emphasizing the need for responsible and strategic adoption of AI to ensure sustainable and customer-centric marketing practices in the evolving digital ecosystem.

Fields of Study & Subjects

Digital Marketing and Social Media AI in Service Interactions Marketing and Advertising Strategies

Publication details

Journal / source
International Journal For Multidisciplinary Research
Volume
8
Issue
1
Publication date
4 February 2026
Language
EN