Impact of Fintech on Job Security Perceptions of Bank Employees

The rapid adoption of Financial Technology (FinTech) has significantly transformed the operational landscape of the banking sector, particularly in terms of automation, digital service delivery, and workforce restructuring. While FinTech innovations have improved efficiency and customer convenience, they have also raised concerns among bank employees regarding job security. The present study examines the impact of FinTech adoption on job security perceptions of bank employees, with special reference to selected banks. The study seeks to analyse employees’ awareness and usage of FinTech tools, their perceptions towards technological change, and the extent to which FinTech influences feelings of job insecurity, role redundancy, and career uncertainty. Primary data were collected from bank employees using a structured questionnaire based on a five-point Likert scale, while secondary data were sourced from reports, journals, and policy documents. Statistical tools such as descriptive analysis, correlation, and regression analysis were employed to test the relationship between FinTech adoption and job security perceptions. The findings reveal that although employees recognise the benefits of FinTech in enhancing efficiency and service quality, a significant proportion perceive automation and digitalisation as potential threats to job stability. The study highlights the need for effective reskilling initiatives, transparent communication, and supportive HR policies to mitigate job insecurity and promote positive employee adaptation in a FinTech-driven banking environment.