Smart Governance: AI-Driven Public Services for Future India

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Authors: T. S. Rajani
Cited by: 0

Abstract

Governance in the modern era is witnessing a paradigm shift, driven by the rapid rise of Artificial Intelligence (AI), data analytics, and digital innovations. In India, where public administration faces challenges of scale, diversity, and resource constraints, AI offers unprecedented opportunities to enhance efficiency, transparency, and inclusiveness. Smart governance refers to the integration of advanced technologies into public systems to deliver services that are citizen-centric, timely, and accountable. Through AI-powered tools such as predictive analytics, machine learning, natural language processing, and robotics, governments can modernize decision-making, automate administrative processes, improve resource allocation, and ensure effective last-mile delivery of services.

Fields of Study & Subjects

E-Government and Public Services Smart Cities and Technologies Ethics and Social Impacts of AI

Publication details

Journal / source
INTERNATIONAL JOURNAL OF PROFESSIONAL STUDIES
Volume
21
Issue
3
Pages
18–25
Publication date
1 January 2026