Strategic Resources and Organisational Effectiveness of Tertiary Hospitals in South-South, Nigeria

Tertiary hospitals in Nigeria's South-South region faced persistent challenges such as inadequate healthcare delivery and resource mismanagement. Despite ongoing efforts to improve infrastructure, many of these hospitals continued to grapple with financial constraints and a shortage of skilled staff. These issues significantly impacted the overall quality of care, affecting patient outcomes and hospital effectiveness. Given these challenges, the study examined the effect of strategic resources on the organizational effectiveness of tertiary hospitals in South-South, Nigeria. The specific objectives were to examine the influence of financial resources and human capital on the quality of healthcare delivery. A cross-sectional survey research design was employed, covering a population of 13,604 clinical and non-clinical staff. A sample size of 374 respondents was determined using Krejcie and Morgan’s formula. Primary data were collected through a structured questionnaire administered to hospital employees. Data from the respondents were summarize using descriptive statistics (frequencies and percentages), and the hypotheses were tested using a simple regression model. The findings revealed that both financial resources and human capital exert a statistically significant positive influence on the quality of healthcare delivery in the selected tertiary hospitals in the South-South, Nigeria. It was concluded that financial resources and human capital are essential drivers of quality healthcare delivery, which translates into overall hospital effectiveness. The study highlights the need for strengthened financial governance and strategic resource allocation in tertiary hospitals in South-South Nigeria. It emphasizes investing in workforce development, infrastructure, health technology, and quality assurance to enhance healthcare quality and institutional performance. Additionally, continuous professional development and capacity-building for healthcare workers are identified as critical for standardizing service delivery and improving overall health system outcomes.