The Effect of Work Facilities and Incentives on Employee Performance Mediated by Work Discipline at The Regional Public Drinking Water Company Tirta Mayang, Jambi City

This study aims to analyze the effect of work facilities and incentives on employee performance, with work discipline as a mediating variable at the Regional Drinking Water Company (Perumdam) Tirta Mayang in Jambi City. Employee performance is a key factor in improving the quality of public services, particularly in the clean water supply sector. This study used a quantitative approach with a survey method. The study population was all 153 employees of Perumdam Tirta Mayang in Jambi City. The sample size was determined using the Slovin formula with a tolerance of 7.5%, resulting in a sample size of 111 respondents. Data analysis used Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that work facilities and incentives had a positive and significant effect on work discipline. Work facilities and incentives also had a positive and significant effect on employee performance. Furthermore, work discipline had a positive and significant effect on employee performance and mediated the effect of work facilities and incentives on employee performance. These findings emphasize the importance of providing adequate work facilities and a fair incentive system to improve employee discipline and performance.