Development of An Appointment and Patient Record Management System for Hearing Aid Center

This capstone project developed a web-based Appointment and Patient Record Management System for Kamatage Trading Hearing and Health Solution, a multi-branch audiological center. Using the Waterfall SDLC model, the system was built with Laravel (PHP), MySQL, and HTML/CSS/JavaScript, supported by tools like Gmail SMTP, DOMPDF, and Chart.js for notifications, reporting, and visualization. It provided role-based access for patients, staff, and administrators, offering centralized records, appointment scheduling, billing, reporting, and secure communication. Testing and user feedback confirmed improved accuracy, reduced waiting times, elimination of double bookings, and overall efficiency in clinic workflows.