Understanding the Motivation and Satisfaction of Local Tourists in Sorsogon

Read full text
Authors: Kriztine Cheryl Mendoza Alicante, Koolyn Francis Grutas Alaurin, Bon Axl Givero Buenaobra, Roland Jayson Espaldon Jetajobe, Albie Dafni Cruz Pelagio
Cited by: 0

Abstract

This study examined the motivation and satisfaction of local tourists visiting Sorsogon, Philippines. Specifically, the study sought to describe the socio-demographic profile of local tourists; determine the tourists’ motivation and satisfaction; and examine differences in tourist motivation and satisfaction when grouped according to demographic characteristics. A quantitative, descriptive–comparative research design was employed using a structured survey questionnaire. Data were collected from 405 local tourists, exceeding the minimum sample size of 384 computed using Cochran’s formula at a 95% confidence level and 5% margin of error. After data cleaning, 390 responses were used for quantitative analysis. Descriptive statistics and one-way analysis of variance (ANOVA), with Tukey HSD post hoc tests, were used to analyze the data. Results revealed that local tourists are motivated by a combination of intrinsic and destination-related factors, particularly those associated with cultural and natural heritage. Tourist satisfaction was reflected in favorable evaluations of attractions, accessibility, and amenities. Significant differences in motivation were observed across gender, income, and employment status, while satisfaction differed significantly only by gender and educational attainment at the overall level. The study concludes that while tourist satisfaction in Sorsogon is generally consistent across demographic groups, motivational drivers vary among selected segments. These findings provide an empirical basis for targeted, inclusive, and sustainable tourism strategies for Sorsogon.

Fields of Study & Subjects

Diverse Aspects of Tourism Research Recreation Leisure Wilderness Management Customer Service Quality and Loyalty

Publication details

Journal / source
International Journal of Innovative Science and Research Technology (IJISRT)
Pages
473–473
Publication date
10 January 2026