Information systems and technologies with the implementation of artificial intelligence as an interdisciplinary approach for the development of digital competencies and training of social workers

The article examines the role and application of information and communication technologies (ICT) in the training and practice of social workers, emphasizing the need for the acquisition and development of digital competencies. A conceptual approach is presented for the development of a web-based platform for training and development of digital competencies of social workers, integrating ICT and artificial intelligence (AI). The vision for creating a broad-based platform is based on an interdisciplinary approach that unites knowledge and practices from social and technological sciences to create an innovative and adaptive learning environment. The intensive penetration of information technologies into the social sphere and the digitalization of work processes and the management of social institutions determine the importance of digital competencies as a decisive factor for adapting social work to the growing modern requirements regarding the quality of the provided social services. In parallel, there is a serious lag among social workers in the use of information and communication technologies and their application in their practical activities. The main need for this platform stems from the need to increase digital competencies in social work, especially in the context of rapidly developing digitalization and new technological solutions such as artificial intelligence (AI). The platform aims to provide access to modern methods and tools that will improve the skills of social workers and increase the quality of the social services provided. The need for its creation is also caused by the requirement to adapt the social sphere to new realities and to overcome the deficits in the digital skills of social workers.