Deepfake Advertising, Cognitive Dissonance, and the Future of Consumer Trust

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Authors: Meenakshi Devi, Veer P. Gangwar, Amandeep Kaur
Cited by: 0
References: 108

Abstract

This study investigates the space of advertising using the lens of deepfake technology, cognitive dissonance, and consumer trust as they help companies create hyper-authentic yet potentially deceitful content with deepfakes, traditional notions of authenticity in marketing are being tested. One significant problem is cognitive dissonance, which occurs when users feel uneasy about the possibility that the information they received was fabricated or deceptive. This behavior can undermine consumer trust, raise suspicion, and damage brand reputation. This paper explores how consumers mentally process deepfake ads and how the cognitive dissonance generated by perceiving manipulation will affect trust in the long run. We discuss strategies that can be used to implement ethical practices in a deepfake-influenced advertising space, to protect the consumer relationship and brand integrity. Keywords: Deepfake Advertising, Consumer Trust, Cognitive Dissonance, Ethical Marketing, Digital Manipulation, Brand Authenticity

Fields of Study & Subjects

Digital Marketing and Social Media Consumer Behavior in Brand Consumption and Identification Marketing and Advertising Strategies

Publication details

Journal / source
Advances in computational intelligence and robotics book series
Pages
485–514
Publication date
4 March 2026
Language
EN
Document type
Book chapter