Influence of Social Media and Virtual Reality on Consumer Behavior

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Authors: Firnanda Amalia, Tiara Zahira, Binastya Anggara Sekti
Cited by: 2
References: 25

Abstract

This chapter delves into the influence of Artificial Intelligence (AI), Social Media, and Virtual Reality (VR) on consumer behavior, highlighting their roles in enhancing personalization and fostering brand loyalty. AI enables businesses to analyze vast amounts of data, providing tailored marketing strategies and predicting consumer preferences. Social media platforms facilitate direct interaction with consumers, strengthening relationships and engagement. VR further immerses consumers in brand experiences, driving purchasing decisions. Ethical considerations regarding data privacy and transparency are discussed, emphasizing the need for responsible use of these technologies. The integration of AI and VR allows brands to create deeply personalized, engaging, and interactive experiences, reshaping consumer interactions and loyalty. As these technologies evolve, they offer brands new ways to meet consumer expectations, ensuring a more dynamic and immersive future for marketing and consumer engagement.

Fields of Study & Subjects

Digital Marketing and Social Media AI in Service Interactions Virtual Reality Applications and Impacts

Publication details

Journal / source
Advances in computational intelligence and robotics book series
Publisher
IGI Global Scientific Publishing
Pages
91–122
Publication date
11 February 2026
Document type
Book chapter