Competitiveness and Productivity in SMEs
Abstract
Artificial Intelligence (AI) is revolutionizing the operational framework of Micro, Small, and Medium-Sized Enterprises (MSMEs) by improving efficiency, fostering innovation, and promoting sustainability. AI adoption in MSMEs encounters considerable obstacles, such as budgetary limitations, skill deficiencies, and regulatory hurdles. This book examines the opportunities and problems associated with AI application in MSMEs, emphasizing AI-enhanced operational efficiency, customer interaction, financial management, and sustainable business practices. Furthermore, it analyzes governmental regulations, AI support initiatives, collaborative approaches, and AI-as-a-Service (AIaaS) solutions that facilitate the surmounting of adoption obstacles. The discourse encompasses the function of AI in green marketing and the circular economy, highlighting AI's impact on sustainable corporate development. By strategically leveraging AI, MSMEs may augment competitiveness, refine decision-making, and promote long-term sustainability in a dynamic digital economy
Fields of Study & Subjects
Impact of AI and Big Data on Business and Society
Artificial Intelligence Applications
Digital Innovation in Industries
Publication details
- Journal / source
- IGI Global eBooks
- Pages
- 167–196
- Publication date
- 12 March 2026
- Language
- NG
- Document type
- Book chapter