Developing an Applied Communication Model

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Authors: Archan Mitra, Ruma Roy
Cited by: 0
References: 26

Abstract

Crisis events—from natural disasters to health emergencies—require rapid, accurate, responsible communication. In digital media's fast-paced landscape, structured approaches are essential to maintain credibility, relevance, and engagement. This chapter presents an applied communication model for crisis reporting that integrates case studies of real-time coverage during pandemics, floods, and unrest. The model comprises modular components: source verification, message framing, multimodal dissemination, audience feedback loops, and platform-specific calibration. Emphasizing adaptability in newsrooms, government, and humanitarian settings, it supports future reuse. Development combines field observation, social media analytics, and simulation (in vitro/in vivo) testing. Cultural sensitivity and regional language integration enhance effectiveness. By systematizing communication, this research advances public trust, counters misinformation, and equips practitioners with practical tools for high-stakes reporting.

Fields of Study & Subjects

Public Relations and Crisis Communication Communication and COVID-19 Impact Journalism and Media Studies

Publication details

Journal / source
IGI Global eBooks
Pages
91–120
Publication date
15 January 2026
Language
NG
Document type
Book chapter