Digital Competency's Role in Promoting Equity in the Digital Healthcare Ecosystem

The rapid digitalisation of healthcare systems has introduced innovative solutions for improved access, efficiency, and patient outcomes. However, without equitable digital competency, these advancements risk exacerbating existing health disparities. This chapter explores the critical role of digital competency in promoting equity within the digital healthcare ecosystem. It examines how varying levels of digital skills among patients, providers, and institutions influence access to and utilisation of digital health services. Through conceptual analysis, global case studies, and policy reflections, the chapter highlights structural barriers, digital divides, and strategies to foster inclusive digital health practices. Emphasising the intersectionality of digital exclusion, the chapter advocates for targeted interventions and capacity-building initiatives that prioritise marginalised populations. Ultimately, it positions digital competency as a foundational pillar for ensuring equity and inclusion in the evolving landscape of digital healthcare.