Balancing Automation and Human Employment

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Authors: Anuradha Barda, Sapna
Cited by: 0
References: 13

Abstract

The integration of Artificial Intelligence (AI) into Human Resource Management (HRM) is transforming the way organizations approach workforce development. This paper explores the application of AI not as a replacement for human labor but as a powerful augmentation tool, specifically focusing on Amazon as a case example. Through an in-depth analysis of Amazon's use of AI-driven platforms for talent acquisition, internal mobility, and employee development, the study illustrates how strategic AI integration enhances operational efficiency, employee satisfaction, and retention. In conclusion, this paper underscores the necessity for organizations to adopt a human-centered approach to AI in HRM. Through careful design, implementation, and continuous evaluation, AI can evolve into a transformative agent that not only drives business outcomes but also uplifts human potential in the modern workplace.

Fields of Study & Subjects

AI and HR Technologies Employer Branding and e-HRM Ethics and Social Impacts of AI

Publication details

Journal / source
IGI Global eBooks
Pages
99–124
Publication date
12 March 2026
Language
NG
Document type
Book chapter