Building Sustainable E-Commerce Ecosystems

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Authors: Manoj Govindaraj, D. Anitha Kumari, Chandramowleeswaran Gnanasekaran, Parvez Khan, Tilahun Haile Filatie, Jenifer Lawrence
Cited by: 0
References: 20

Abstract

The rapid expansion of e-commerce presents both opportunities and challenges for start-ups and small- and medium-sized enterprises (SMEs). Building a sustainable e-commerce ecosystem requires an integrated approach that combines legal compliance, strategic planning, and collaborative innovation. This paper explores key legal frameworks governing digital commerce, including data protection, consumer rights, and intellectual property, and examines how adherence to these laws can serve as a foundation for trust and long-term viability. Additionally, the study outlines strategic imperatives such as digital infrastructure development, user experience optimization, and agile business models tailored to resource-constrained environments. The paper also highlights the importance of multi-stakeholder collaboration—among entrepreneurs, platforms, regulators, and service providers—in fostering a resilient digital marketplace.

Fields of Study & Subjects

E-commerce and Technology Innovations Digital Innovation in Industries Digital Platforms and Economics

Publication details

Journal / source
IGI Global eBooks
Pages
65–92
Publication date
12 February 2026
Language
NG
Document type
Book chapter