From Click to Conscious Choice

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Authors: Munise Hayrun Sağlam
Cited by: 0
References: 80

Abstract

This chapter offers a socio-technical blueprint for algorithmic nudging in fashion platforms. It defines nudging as the data-driven orchestration of choice architecture that steers customers toward lower-impact products, slower shipping, and fewer returns, while preserving autonomy and fairness. The chapter outlines a layered architecture that spans data, modeling, policy, and interface actions, linking interventions to psychological mediators such as salience, perceived consumer effectiveness, trust, and reactance. It formalizes governance through transparency, explainability, opt-out options, fairness screens, and human oversight. A measurement and experimentation program specifies primary, perceptual, and composite KPIs, including Carbon per Conversion, Impact@K, FairExposure, and the Autonomy Cost Index, along with A/B tests, uplift targeting, contextual bandits, and off-policy evaluation. Practical thresholds and reporting cadences support safe operation. The chapter closes with sectoral guidance, limitations, and implications for policymakers and practitioners.

Fields of Study & Subjects

Decision-Making and Behavioral Economics Innovative Human-Technology Interaction Ethics and Social Impacts of AI

Publication details

Journal / source
Advances in computational intelligence and robotics book series
Pages
113–158
Publication date
5 March 2026
Language
EN
Document type
Book chapter