Limits and Risks
Abstract
Artificial intelligence (AI) technologies are also considered a communication and meaning-making practice that transforms the structure of the narrative relationship that brands establish with consumers. AI systems, which offer personalized stories to consumers, are expanding the scale of marketing narratives. This comprehensive process carries risks, including ethical violations, algorithmic bias, and implicit forms of manipulation. This research critically analyzes AI-powered marketing narratives from the perspective of meaning-making and discursive persuasion. The research adopts a qualitative and theoretical approach and utilizes narratology and digital marketing literature to analyze the impact of AI-powered narratives on brand discourse, consumer persuasion, and perception. The study reveals that AI plays a pioneering role in marketing communication, at the levels of narrative epistemology and ethical responsibility. The study presents an approach that centers narrative responsibility for ethical and sustainable AI-based brand communication.
Fields of Study & Subjects
AI in Service Interactions
Media Influence and Health
Public Relations and Crisis Communication
Publication details
- Journal / source
- Advances in computational intelligence and robotics book series
- Publisher
- IGI Global Scientific Publishing
- Pages
- 249–276
- Publication date
- 13 March 2026
- Document type
- Book chapter