Cloud AI of Strategic Human Resource Transformation

The chapter explores how Human Resource Management is changing due to the use of cloud-native AI applications. It addresses how microservices, APIs, containerisation, serverless computing, and MLOps—elements that are discussed as cloud-native—can be used to build scalable and intelligent HR ecosystems. The conversation goes further to the application of AI in conventional HR activities, such as recruitment, workforce planning, performance management, learning and development, and employee experience. Also mentioned in the chapter is acute ethical, legal, and governance issues involved in AI implementation HR, especially given the sensitivity of employee data and the need to remain unbiased in the results of decisions. Case studies on how organisations in different industries use cloud-native AI to improve strategic impact, productivity, innovation, and agility culture are presented in reality. Finally, the chapter places cloud-native AI not as a technological revolution in itself but as a driving force that will transform the future, structure, and functionality of HR.