Bridging Bureaucratic Silos, Knowledge Sharing, and Interoperability in Moroccan E-Government Platforms

The proficient enactment of e-government projects in underdeveloped nations depends not only on technical infrastructure but also on the capacity of public institutions to share knowledge and cooperate properly. With a nuanced consideration of the Ministry of Justice, this study looks at how inter-organizational knowledge sharing and interoperability help to advance e-government adoption inside Morocco's public sector. This study is anchored in a qualitative case study methodology, privileging contextual depth over numerical generalization, this research is grounded in the systematic examination of strategic policy texts and internal organizational correspondence. Results show that although Morocco has made discernible evolution in digitizing public services, institutional cooperation remains encumbered by bureaucratic silos, legal limitations on data sharing, and a lack of consistent digital procedures even in this regard. Key obstacles to interoperability identified in the study are cultural and behavioral ones like fragmented digital skills enhancement initiatives, hierarchy-based information control, and change opposition. It reinforces even more pointedly how political will, cross-ministerial coordination, and new digital platforms could potentially underpin. This research augments the expanding scholarly discourse on knowledge on e-government in the Global South by structuring the inquiry around institutional and change management theories, therefore delivering applied insights for implementation digital cooperation across ministries. The results enhanced theoretical resonance for other nations with constrained fiscal capacity trying to modernize their public administration using digital tools.