Digitalization and Organizational Productivity

Digital transformation is widely recognized as a critical driver of organizational productivity; however, its effectiveness largely depends on the successful management of employee change. This study examines the relationships between digitalization, employee change management, and organizational productivity while reviewing the key theoretical perspectives that underpin these linkages. This study develops a theoretical framework that explains how digitalization and employee change management jointly influence organizational productivity. Digitalization is grounded in the resource-based view, and employee change management is theoretically anchored in the theory of planned behavior. Organizational productivity is framed using socio-technical theory to emphasize the principles of joint optimization between social and technical subsystems. The proposed framework demonstrates strong applicability across diverse organizational and national contexts and contributes to the literature by integrating strategic digital investments, employee engagements, and productivity outcomes.