Quality of work–life and job satisfactionamong community pharmacists workingin barangay Fairview, Quezon City

Abstract: BACKGROUND: Community pharmacists played a critical role in accessible healthcare. The COVID-19 pandemic, however, degraded their job satisfaction and quality of work life to levels that compel intervention. Understanding this relationship is vital for developing targeted strategies to improve well-being and prevent an exodus from the profession. AIMS AND OBJECTIVES: This study assessed the quality of work-life and job satisfaction of 85 community pharmacists in Barangay Fairview, Quezon City. MATERIALS AND METHODS: Researchers employed quantitative correlational research and purposive sampling. The study utilized a survey questionnaire adapted from the 2022 journal entitled ‘National Pharmacist Workforce Study.’ Informed consent was secured from all participants following a verification of their eligibility as registered pharmacists. RESULTS: Results showed that the majority of the respondents were single, ≤30-year-old females without children, possessing a bachelor’s degree and working full-time (>45 hours) as pharmacy managers or supervisors. Findings indicated high work control, strong professional commitment, and an accepted work-home balance. Overall job satisfaction was high, extending beyond income. Stress and control in the workplace showed a small but meaningful relationship with job satisfaction. Fewer stressors and greater control were linked to higher productivity. While workplace stress and control were meaningfully linked to satisfaction, demographic factors (e.g., age, marital status, job position, employment status) demonstrated a more pronounced effect on both job satisfaction and organizational commitment than on stress levels. CONCLUSION AND RECOMMENDATION: In conclusion, community pharmacists reported general contentment, finding fulfillment through manageable stress, control, and commitment despite challenges. The study underscores the need for pharmacy leaders and policy makers to consider both personal and professional factors when designing strategies to improve pharmacist well-being and job satisfaction.