Using questions effectively

This chapter focuses on how to use questions as a design tool to drive engagement and reinforce learning in mobile environments. It opens by explaining that good questions do more than test, they prompt reflection, guide thinking, and encourage exploration. The chapter explores different question types, including multiple choice, open prompts, and branching options. Tips are given for giving feedback that fits within limited screen space. The importance of sequencing is also discussed, showing how one question can lead naturally into the next. Examples demonstrate how to embed questions into microlearning, performance support, or scenario-based learning. The chapter reinforces that good questioning helps learners think, not just guess, and builds deeper understanding.