Case Study Analysis

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Authors: Paul A. Phillips
Cited by: 0

Abstract

Analysing case studies is a part of the business school curriculum. However, students may need help with engaging in case study analyses within their studies. Students may consume the case study, but may require more real-world experience in decision-making and performance improvement. So, applying theoretical knowledge to business scenarios can be arduous at the beginning of the module. Balancing multiple perspectives on sustainability within the classroom and reconciling conflicting opinions is becoming increasingly challenging. These require facilitated discussions, critical thinking exercises, and fostering an open-minded approach. The need for standardised evaluation metrics for sustainable strategies poses difficulties in objectively assessing case study analyses. This chapter provides a ten-step framework for performing case study analysis in the era of sustainability. The Chinese Tencent Mini Case Study illustrates the strategic implications of partnerships for universities. Analysing a business situation needs a formalised plan of action. The case study analyst should strive to understand all elements of a particular business situation to recommend actions that can improve it. The entire process must be systematic. In an SSM case study analysis, there should be an organised set of principles and procedures for examining a particular situation and making appropriate recommendations. The case study method becomes an effective teaching device when students are encouraged to analyse the presented data and formulate their recommendations.

Fields of Study & Subjects

Management and Marketing Education Business and Management Studies Sustainability in Higher Education

Publication details

Journal / source
Routledge eBooks
Pages
131–147
Publication date
10 February 2026
Language
EN
Document type
Book chapter