Leveraging AI Chatbots to Support Authentic and Student-Centered Learning Experiences

AI enhances learning by fostering authentic, inclusive, and personalized educational experiences. Through a case study featuring an AI chatbot in a graduate-level course, the chapter explores the chatbot’s role in facilitating real-world skill development via active learning strategies, such as role-play. Grounded in situated learning and constructivist theories, the chatbot provides context-rich, adaptive interactions, empowering diverse learners with accessible guidance and culturally responsive support. It highlights Universal Design for Learning principles, ensuring inclusivity and engagement for students of varying skill levels. The chapter also addresses challenges, including bias prevention and balancing automation with human instruction, while emphasizing the strategic role of distributed leadership in integrating AI technologies effectively. By aligning AI tools with enduring pedagogical frameworks, this chapter underscores the transformative potential of AI in preparing students for professional success in an evolving educational landscape.