Understanding Digital HR

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Authors: Preksha Yadav, Georges Samara
Cited by: 0

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Abstract

This chapter talks about Digital Human Resource Management (Digital HR) as the next step in the evolution of HR practices. Digital HR is different from older methods like e-HRM, which mostly focused on automation and efficiency. Instead, it uses cloud-based platforms, artificial intelligence, mobile apps, and advanced analytics to make HR systems that are focused on employees, flexible, and strategic. The chapter starts by explaining what Digital HR is and how it is different from older technological models of HRM. Next, it talks about the main ideas and terms that are shaping this new field, such as Human Resource Information Systems, Human Capital Management, Employee Experience platforms, and people analytics. Finally, it shows how Digital HR works and what its main parts are, focussing on the technologies, processes, and platforms that support modern HR functions. The chapter puts Digital HR in the context of larger conversations about globalisation, changes in the workforce, and ethics. This helps us understand how technology is changing HRM and helping businesses do well in a world that is becoming more digital.

Fields of Study & Subjects

AI and HR Technologies Employer Branding and e-HRM Human Resource and Talent Management

Publication details

Journal / source
Routledge eBooks
Pages
25–46
Publication date
16 March 2026
Language
EN
Document type
Book chapter