Understanding Digital HR
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This chapter talks about Digital Human Resource Management (Digital HR) as the next step in the evolution of HR practices. Digital HR is different from older methods like e-HRM, which mostly focused on automation and efficiency. Instead, it uses cloud-based platforms, artificial intelligence, mobile apps, and advanced analytics to make HR systems that are focused on employees, flexible, and strategic. The chapter starts by explaining what Digital HR is and how it is different from older technological models of HRM. Next, it talks about the main ideas and terms that are shaping this new field, such as Human Resource Information Systems, Human Capital Management, Employee Experience platforms, and people analytics. Finally, it shows how Digital HR works and what its main parts are, focussing on the technologies, processes, and platforms that support modern HR functions. The chapter puts Digital HR in the context of larger conversations about globalisation, changes in the workforce, and ethics. This helps us understand how technology is changing HRM and helping businesses do well in a world that is becoming more digital.
Fields of Study & Subjects
AI and HR Technologies
Employer Branding and e-HRM
Human Resource and Talent Management
Publication details
- Journal / source
- Routledge eBooks
- Pages
- 25–46
- Publication date
- 16 March 2026
- Language
- EN
- Document type
- Book chapter