Facing Fakes: Understanding Tech Platforms' Responses to Online Falsehoods
Abstract
While technology companies have been blamed for playing a key role in the rise of online falsehoods, it has not always been clear how these companies understand the nature of the problem, which can explain their responses and how these responses evolved over time. Through a qualitative analyses of official press releases and public statements issued by various online technology platforms from 2016 to 2020, this exploratory study seeks to understand and typologize how technology platforms constructed and characterized the problem of online falsehoods and how these manifest in the range of interventions they have implemented.
Fields of Study & Subjects
Misinformation and Its Impacts
Public Relations and Crisis Communication
Social Media and Politics
Publication details
- Journal / source
- Routledge eBooks
- Pages
- 44–63
- Publication date
- 10 March 2026
- Language
- EN
- Document type
- Book chapter