Club Experience

Routledge eBooks 2026 Book chapter

View at publisher
Authors: Geoff Wilson
DOI: 10.4324/9781003650362-4
Cited by: 0

Abstract

Grassroots sports clubs must be committed to providing an exceptional experience for every member and guest, ensuring that everyone feels welcomed. The club should be dedicated to making every visit rewarding and enjoyable.

Fields of Study & Subjects

Customer Service Quality and Loyalty Physical Education and Sports Studies Sports Gender and Society

Publication details

Journal / source
Routledge eBooks
Pages
79–99
Publication date
10 February 2026
Language
EN
Document type
Book chapter