Market Research

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Authors: Karl Moore, Niketh Pareek, Marie Parent, Misako Furuya
Cited by: 0

Abstract

This chapter examines the decision process a consumer goes through and the types of methods marketers use to collect data on this process. It includes a discussion on SWOT analysis, competitive intelligence, and Porter’s forces model, as well as the role the Web plays in market research and how marketers can influence search engines to appear in the top results page of a search query.

Fields of Study & Subjects

Competitive and Knowledge Intelligence Marketing and Advertising Strategies Digital Marketing and Social Media

Publication details

Journal / source
Marketing
Pages
67–82
Publication date
16 January 2026
Language
EN
Document type
Book chapter