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Abstract
Intervening in systems isn’t just about understanding problems or designing strategies. It also means engaging with the people inside the system – those who drive it, resist it, shape it, and live with its consequences. Systems are made of actions, relationships, and decisions. Before planning any intervention, it is essential to engage with the people who hold different parts of the system view.
Fields of Study & Subjects
Complex Systems and Decision Making
Systems Engineering Methodologies and Applications
Appreciative Inquiry and Organizational Change
Publication details
- Journal / source
- Routledge eBooks
- Pages
- 79–121
- Publication date
- 9 February 2026
- Language
- EN
- Document type
- Book chapter