World of experiences

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Authors: Krzysztof Celuch
Cited by: 0

Abstract

This chapter explores events as multidimensional phenomena central to personal, social, and economic development. It emphasizes that participants are not passive attendees but active agents whose emotions, interactions, and engagements shape event outcomes. Psychological dimensions – particularly emotional engagement, social belonging, and memory formation – are presented as the pillars of meaningful experiences. The discussion expands into the evolving experience economy, where value creation shifts from goods and services towards immersive and transformative encounters. Drawing on frameworks such as Pine and Gilmore’s progression of economic value, the text highlights how events are designed not only to entertain but also to educate, inspire, and foster community. Historical references, from ancient theatre to Beethoven’s bold premieres, illustrate the enduring human drive for collective experiences, while modern spectacles like festivals and sporting events demonstrate the continued appeal of shared immersion. The chapter also introduces the Experience Design Compass, a tool based on aligning, playing, co-creating, and grounding principles to guide practitioners in crafting transformative gatherings. Ultimately, the narrative argues that experiences, both physical and digital, remain essential to human connection, identity formation, and innovation, positioning event design as a driver of cultural and economic progress.

Fields of Study & Subjects

Conferences and Exhibitions Management Service and Product Innovation Sport and Mega-Event Impacts

Publication details

Journal / source
Routledge eBooks
Pages
87–226
Publication date
27 February 2026
Language
EN
Document type
Book chapter