Stitching beyond Borders
Abstract
This chapter examines how micro, small, and medium enterprises (MSMEs) in developing countries adapt to digital transformation to drive innovation and international expansion. Theoretically, the chapter draws on Daniel Isenberg’s Entrepreneurial Ecosystem Framework, highlighting the interactions between human capital, policy, finance, markets, support, and culture. We conducted a case study at the Tailor Store, a Sri Lankan-origin and Swedish-based SME, gathering data through in-depth interviews with the founder, personal reflections, online customer reviews, and secondary sources. The findings suggest that the company’s success was built on early digital integration and proactive investment in both human capital and technology. The Tailor Store’s proactive strategy enabled the company to access international markets and remain competitive through bespoke, made-to-measure, and e-commerce tailoring solutions. Challenges did not hinder Tailor Store’s vision; instead, they became integral to its identity, fostering resilience and providing a competitive advantage. More than a business achievement, the case represents a compelling story of MSMEs’ digital transformation in a resource-constrained environment within a developing country.
Fields of Study & Subjects
SMEs Development and Digital Marketing
Digital Innovation in Industries
Business Strategies and Innovation
Publication details
- Journal / source
- Routledge eBooks
- Pages
- 187–199
- Publication date
- 16 February 2026
- Language
- EN
- Document type
- Book chapter