Stitching beyond Borders

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Authors: Lalith Mapa, Chaminda Wijethilake, Athula Ekanayake
Cited by: 0

Abstract

This chapter examines how micro, small, and medium enterprises (MSMEs) in developing countries adapt to digital transformation to drive innovation and international expansion. Theoretically, the chapter draws on Daniel Isenberg’s Entrepreneurial Ecosystem Framework, highlighting the interactions between human capital, policy, finance, markets, support, and culture. We conducted a case study at the Tailor Store, a Sri Lankan-origin and Swedish-based SME, gathering data through in-depth interviews with the founder, personal reflections, online customer reviews, and secondary sources. The findings suggest that the company’s success was built on early digital integration and proactive investment in both human capital and technology. The Tailor Store’s proactive strategy enabled the company to access international markets and remain competitive through bespoke, made-to-measure, and e-commerce tailoring solutions. Challenges did not hinder Tailor Store’s vision; instead, they became integral to its identity, fostering resilience and providing a competitive advantage. More than a business achievement, the case represents a compelling story of MSMEs’ digital transformation in a resource-constrained environment within a developing country.

Fields of Study & Subjects

SMEs Development and Digital Marketing Digital Innovation in Industries Business Strategies and Innovation

Publication details

Journal / source
Routledge eBooks
Pages
187–199
Publication date
16 February 2026
Language
EN
Document type
Book chapter