The Information Technology Sector

The information technology (IT) sector is highly specialized and includes computer systems, software, programming languages, data and information processing and storage and information and communications technology. Its activities span R&D, manufacturing and provision of hardware and software, designing and delivering projects driven by change management, training and support and maintenance. Collaborative relationships are strategic and could be buyer/supplier alliances, marketing channels, supply chains, supply networks and provision of in-house IT services. This is a very fast-moving sector, and today, artificial intelligence (AI) is on the horizon; however, in our experience, the fundamental dynamics of collaborative working still apply.