Conversations With Colleagues: How to Say What No One Wants To
Abstract
This chapter touches on one of the most important elements of physician leadership – the difficult conversation – admitting that it is a challenge for most leaders. It outlines why it is so important to do these conversations well with careful thought and preparation and an eye to the desired outcome. The chapter discusses the four most common responses when a physician is approached about a performance issue and how to respond to each one in a manner that results in clarity. It identifies how to have difficult conversations using a structured format that can lead to clear expectations and forward progress.
Fields of Study & Subjects
Organizational Leadership and Management Strategies
Innovations in Medical Education
Patient-Provider Communication in Healthcare
Publication details
- Journal / source
- Productivity Press eBooks
- Pages
- 59–69
- Publication date
- 11 March 2026
- Language
- EN
- Document type
- Book chapter