Bridging the Digital Divide

This qualitative study investigates the dynamics of gerontechnology use among 25 residents aged 60 and above in an old age home in Lucknow, India. Grounded in a sociological framework, the research employed in-depth interviews and observation to explore the challenges, motivations, and social implications of technology adoption. The findings indicate that while gerontechnology holds significant potential to reduce isolation, aid health monitoring, and maintain social connections, its adoption is hindered by limited prior exposure, cognitive and physical barriers, and a lack of tailored training. Crucially, residents who received structured institutional support demonstrated markedly improved confidence and competence. The study concludes that proactive institutional initiatives, complemented by familial support, are essential for enhancing digital inclusion, thereby fostering greater independence and social connectivity for older adults.